This study focuses on the catalytic ozonation of organic matter recalcitrant to usual water treatment technologies. Experiments aimed to investigate the efficiency of the process TOCCATA®, which uses a granular catalyst coupled with ozonation. Comparison was made between single ozonation, single adsorption onto the catalyst and catalytic ozonation. Adsorption was proven to contribute to decreased dissolved organic carbon. Catalytic ozonation enhanced organic matter removal and ozone transfer compared to single ozonation. Catalytic ozonation was modeled with global apparent first-order kinetics and single adsorption with pseudo–second-order sorption kinetics.